Archive for September, 2008

Myths of Online Travel

Thursday, September 25th, 2008

 I found this article very interesting because it addresses some of the generalizations we like to make about the travel market, and the vacation home rental travel market. 

Online Travel Industry Myths:
#1: The number of online travel buyers in the US is declining.
#2. More and more online travel shoppers use supplier sites than online travel agencies.
#3. Travel agencies are experiencing a resurgence as travelers return to traditional purchasing channels.
#4. The next generation of travelers prefers to do everything online.
#5. Social networks and travel reviews have the greatest influence on travel decision-making. 
#6. Online travel markets need high credit card and Internet penetration to succeed.

 Here is the full article:    Myths of Online Travel

How do these myths play out in your vacation home rental market?  Is your destination an exception or does it follow the general rules.

Ralf
LiveRez

Google Analytics Can Get You A Better Online Vacation Rental Booking Performance

Tuesday, September 23rd, 2008

True - You cannot improve what you do not measure.

True - You only measure in Google what you have set Google up to measure.

This is why a recent article on Web Marketing Today caught my eye.  This article provides a nice summary of what you need to do to set up Goals in Google Analytics.  Goals, are visitor actions that you want to track.  Something like – getting to your ‘booking page’, or your ‘newsletter signup’ page, or clicking on ‘local info’.  Whatever it may be that is an action that you need to track.

Setting Up Goals in Google Analytics

Google Analytics is awesome – but it is only as effective as you make it.  Learn how to use ‘goals’ effectively and you will see an increase in the useful information coming out of Google.

Ralf
LiveRez

How about a contest to promote you vacation home rental?

Thursday, September 18th, 2008

User-generated contests may seem like a massive undertaking, but chances are you already have the necessary materials to get started and engage your audience.   Check out this latest post by Jim Kaskade “4 easy steps for a rewarding video contest’

 In terms of interaction and branding, contests are hard to beat.  

Granted, online video contests can be a big task. But you observe some key fundamentals; you have the opportunity to benefit with a minimal resource investment.  Keys to building a following for the contest:

1. Tap into true passion with a key call to action. 2. Provide compelling incentives. 3. Make it as easy as possible for people to participate.  Here are a few ways to help your online video contest take off.

Provide content
Provide people some starts content so they are not limited to only their user-created content, and you have more influence over the direction of the final product.
Think cross-platform
Tie your contest to local attractions, events, or other appealing/popular things you want your vacation home rentals to be associated with.
Activate online communities
Promote the contest in online communities that you have created, are active in, or know is part of your target audience.
Leverage unique rewards
Give people unique incentives to participate in your contest. The good news is that some of the best prizes aren’t the most expensive — they are
recognition and experiences.

Best of luck to you and happy contest.


Ralf
LiveRez

Searches Are Reading Less, Refining Searches More

Tuesday, September 9th, 2008

This is pretty amazing stuff!  In the past 3 years, web searchers (where much of your prospect bases starts their vacation home rental searching) have moved from reading through the entire page of Google Search Results to only skimming the top of the page and then refining their search if they do not see what they are looking for, rather than reading the whole page. 

See this information from Think Eyetracking about where people are looking their search results – 2005 vs. 2008.

Google Eyetracking Test

Description from Think Eyetracking:  As seen in the heatmap above, fixations are studded around the top 5 results and the majority of clicks are upon the top 3 results (discounting the sponsored link). The sponsored link was actually not well attended to due to the fact that searchers are now familiar with advertiser placement within Google. The 2008 heatmap supports the recent trend observed by Cornell University (Their study found that the top 3 Google results get 79% of all clicks) and by AOL (Findings were that 63% of clicks were concentrated upon the top three search results).

Furthermore when asked afterwards what they would normally do when they couldn’t find their desired search result on the first page of Google, 87% respondents replied that they would modify the search terms or refine the search by category. 97% of people tested answered that Google was the search engine they most commonly used and out of those people, 87% stated they wouldn’t bother using anything else.

What do you make of this trend?  I feel that the concepts of optimizing for a variety of search terms and especially keyPHRASES is more important than ever.   Shoppers have learned that they can get better results by getting more specific in their search requests.

Ralf
LiveRez