Pitfalls of Private Rentals…….Ouch, that just does not help our industry

A recent article in the NY Time again tells a story of travel misery.  A dream vacation spoiled by an inaccurate, incomplete, and 'skewed' description of a rental property.  At least the property was there this time.

Here is the full story:  http://www.nytimes.com/2008/10/05/travel/05pracrentals.html

This is soooo painful to read:
“We ended up leaving midweek the conditions were so bad,” said Ms. Gismervik, a marketing director from Albany. “We couldn’t take it anymore.” The owner, she said, later apologized for the condition of the home, but did not provide any compensation. Moreover, Ms. Gismervik ended up paying an additional $2,000 to stay at a Marriott for the rest of the trip, and the experience soured her on vacation rentals. “I would not choose ever to do that again,” she said. “I’d stay in a hotel where I knew how things are. I’d never rent from a private person again.”

We have to continue to build trust, visibility, and a common standard of quality into our vacation home rental industry.   Finding ways to diferentate quality professionally managed properties from vrbo properties.

Ralf
www.LiveRez.com