Meet Chris Murphy, sales manager at Seabrook Cottage Rentals in Pacific Beach, Washington

Seabrook Cottage Rentals
Location: Pacific Beach, Washigton
Website: SeabrookCottageRentals.com
Quick Quote: “Every element of the website is geared toward customer service and that’s what sets us apart."

Innovative is one word that comes to mind when talking to Chris Murphy, director of sales and marketing at Seabrook Cottage Rentals in Pacific Beach, Washington, a growing vacation destination on the coast of the Pacific Ocean.

Could it be because the development on the Washington coast is a brand new concept in the western United States?  When Seabrook was constructed, planners kept in mind that many travelers want a beautiful relaxation spot and not necessarily a launching pad for other destinations.

In short, Murphy and the folks at Seabrook want guests to spend time enjoying the ocean views, meeting with friends, and relaxing, rather than on long road trips for supplies or sightseeing.

With that idea in mind, Seabrook was built to have everything a traveler could need within a short distance.  "A guest's basic needs can be met with in a 5-minute walk," said Murphy.  Cars are welcome, but are usually quickly exchanged for a pair of flip-flops and a beach cruiser.

The town's website sums up the concept nicely.  "Towns do not become great by accident. The best towns are inspired by our innate need for community, combined with easy accessibility to goods and services," says the Seabrookwa.com.  The town embraces the idea of "new urbanism," which is an effort to integrate work and community through diversified mixed-use developments.

"It's a return to a simpler time, before cars, when people lived near where they shopped, celebrated the arts and good food, and placed great importance on green space," concludes Seabrook's site.

While Seabrook seeks to provide mixed-use living to residents, Chris and his team are dedicated to creating one of the best vacation spots in the area.  “We got into the business to create coastal experiences unlike anything on the Washington coast,” said Murphy.

How does SeabrookCottageRentals.com achieve that objective? A combination of the “new urbanism” concept and great employees and staff.  “Customer service is the foremost concern of Seabrook,” said Murphy. “It’s something for which we strive daily.”

Seabrook even provides beach cruisers to guests to help them enjoy their stay.  “It adds an element of relaxation,” Murphy noted.

Seabrook has chosen to partner with LiveRez for its vacation rental software because the platform is one that many guests find very informative.  “We want people to have as much information at their fingertips as possible when they come on site,” said Murphy.  “The site LiveRez built for us helps make that happen.”

The LiveRez website is also built to help Seabrook better serve guests.  “Every element of the website is geared toward customer service and that’s what sets us apart,” explained Murphy.

It seems that Seabrook has found a way to combine innovation with simplicity, both on the web and on the ground of the community.

And that really does set them apart.

See SeabrookCottage Rental.com’s  LiveRez-powered site here.