Posts Tagged ‘online travel’

Search Marketing 2008 Benchmark Guide – tactics to increase online travel booking

Thursday, May 29th, 2008

I am a big fan of the Marketing Experiments team over in Florida.  Not only because they like to go surfing right out of their office, but because they are very scientific about their work in online selling.  Even though they do not focus on online vacation rental and online travel bookings, their materials are very applicable to vacation home rental managers.

Their latest publication:  Search Marketing 2008 Benchmark covers all the latest trends in Search Marketing.  See an excerpt:  http://www.marketingsherpa.com/exs/Search08Excerpt.pdf

Couple of immediate take-aways:
 - About half of online seller will increase their PPC and SEO budget by over 10%.
 - Only House Email Marketing has a higher ROI than SEO & PPC
 - SEO and SEM positions are very hard to fill
 - Long URLs are not good.  Short ones are.

If this is an area you plan to invest a lot of time and energy, the ME Benchmark could prove to be a very valuable resource for you.

Ralf
www.liverez.com

Offline US Travelers are Moving Online

Wednesday, May 28th, 2008

A new report out by PhocusWright highlight the many online travel trends.  No surprise, online travel is strong and growing.  Following are a couple of highlights from the report: 

  • Exclusive online buyers account for two-thirds of all online travelers and represent an important source of future revenue opportunity. Players in the U.S. online travel market need to stay on top of the latest intelligence about their customers.
  • OTAs dominate every leisure travel component category purchased online and across different travel scenarios tested. This underscores not only the power of increased advertising spend but their broadening reach, brand awareness, appeal to the novice user, diverse content, complex offering and user-focused approach.
  • Despite increased rates and increasing economic pressures last year, hotel was the top component purchased overall. This underscores consumers’ need for a change in venue to really disengage while traveling for leisure, ability to find deals and the plethora of inventory and more unique hotel options available online.
  • With half of online travelers using the same purchase method for leisure as they do for business travel, travel providers have the opportunity to cross-sell leisure travel to this coveted group of business travelers.
  • Frequent travelers and seasoned online buyers continue to dominate, but now the former “diehard” offline users have begun to use the Internet as their usual method for travel shopping and purchasing. As novice users, this “late majority” possesses different travel and purchase behavior, has varying levels of online technology savvy, requires different messaging and is demographically unique.
  • The PhoCusWright Consumer Travel Trends Survey Tenth Edition

    What does this mean to you, the vacation rental manager?  You better be online – in a simple & pleasant way.  Have an online experience that is similar to what travelers will find in booking business travel.  Vacation homes are right in the sweet-spot of the trend that people need a change of scenario to vacation.  Know your target customer, and niche – because you will get outspent in marketing by the big online travel agencies.

    Ralf
    www.liverez.com

    Forget Keywords; It is about Keyphrases for Vacation Rental Searches

    Tuesday, May 27th, 2008

    Whether you are SEO’ing or PPC’ing – it all comes down to having the right words in mind, and focusing your efforts on those words.  The word ‘New York’ is very powerful.  So is the word ‘Skiing’.  But think about how many different contexts these words can be used in, and how many cyber-sellers are using these works to position themselves and their products/services on the web.

    OK – nothing new so far.  But here is the new statistic – the Average Google search has 4 words!!  One place to check out how different keywords, and keyword phrases compare to each other is in Google Trends:  http://www.google.com/trends

    That means your target vacationers are not thinking about which word they should search on, but which phrase to search on.  Shoppers are no longer inputting single words or a couple of related words.  They are searching on meaningful phrases that define very specific target content.

    So my advice is, think in terms of meaningful phrases that define what your target prospects are searching for.  Not ‘New York’ or ‘Skiing’, but ‘New York Family Ski Vacation’.

    Happy booking!

    Ralf
    www.liverez.com

    9 out of 10 travel buyers say travel-related podcasts, online video influence their purchases

    Wednesday, May 21st, 2008

    Interesting report coming out from PhoCusWright about online travel purchasing.  Check out the report at:  The PhoCusWright Consumer Travel Trends Survey Tenth Edition

    It examines the growing influence of rich content and social media—including podcasts or live online video and traveler-generated reviews from within and outside of one’s social network—in determining where leisure travel will be purchased online.Findings indicate that the vast majority of U.S. online travelers are influenced by anonymous feedback and recommendations from fellow travelers (see chart). The most popular are reviews from people they do not know (87%), travel blogs/online diaries and travel review Web sites (both at 86%). Interestingly, reviews from people travelers know ranked fifth, though still highly popular at 72%.

    Online Video and Reviews Critical to Influencing Method of Purchase
    Positive influence of features in determining where leisure travel will be purchased online