Groups? Feared or Endeared by You?

A recent artilce in the Mercury News reinforced one of the advantages we have over hotels - we are a great value for groups.  That reinforces our targeted marketing, our value proposition, and is wonderful PR.

Read the article:  Big spring break group? Try renting a house!

"It was the perfect option. With a full kitchen, our meals weren't subject to the whim of the hotel restaurant, especially when it came to the demands of two toddlers who preferred boxed mac-and-cheese over fish tacos. Everyone had their own room and bathroom. No bunking up. No fighting over who got to shower first before the wedding.
And, with a full house, it turned out to be a cheaper and more flexible option than most hotels.
We could hang out with the wedding guests at Costa Azul's pool, or wander home and relax with homemade margaritas on our rooftop terrace overlooking the ocean. "

.....we know all the resons......Now I insert the challenges. 

1.  The only option for finding a vacation home that is mentioned in the article is www.vrbo.com  .  Unfortunate.  WE as a vacation management iondustry need to step on the gas to get the vacation home maangement company message out there.
2.  Groups are often feared by many of us.  They definiteky require more due diligence and care to ensure proper care for the property, limiting liabilities, and ensuring safety.

How do you ensure large groups are not the 'irresponsible party crowd'?  Here are some suggestions:

• If it is an online booking, call them to confirm, welcome, and ask lots of questions.
• The person booking my rental (who must stay at the cabin throughout the entire time) to be at least 25 years old.
• Rental agreement  clearly states, that if any violations occur, the will be asked to leave immediately with no refund and no return of security deposit.
• Agreement says no loud parties. (Be cautious if I there are colleges around.)
• Don't hesitate to come right out and tell them that you don't rent to party groups or college crowds as the neighbors will complain.
• Tell that you regukarky ‘patrrol’ all the rentals, so your tem will be driving by .
• Ask what type of party the group is (married couples, family, students, hoodlums, ….).
• Tell the that all guests must be registered to to get into you  community facilities .
• Sample contract language:  4. NOISE: Because we respect our town, neighbors and the quiet enjoyment of their property, please do the same. This is a family home in a quiet residential area. This is not a "party house" and loud noise outside the house after 11 PM will not be tolerated and may result in your being evicted and losing your deposit and all monies paid."

If you have any great tricks, please share.

Happy MLK Weekend!

Ralf
www.LiveRez.com