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PARTNERSHIP

We Win as a Team

LiveRez partners storm the stage at the VRMA Annual Conference to spread the word about partnership.

Partner-Driven Development

Our roadmap for continual development is guided almost entirely by partner feedback. We have two different advisory boards, as well as various committees, comprised of professional manager partners that help us evaluate and prioritize the needs of our partner base. This is in addition to the enhancement requests we log from our hundreds of partners worldwide. See a timeline of system enhancements!

A Community of Managers

LiveRez is more than just a technology provider. It's a community of professional managers all using the same software to grow their business. It's an active community that thrives on sharing their successes and helping each other, whether it's in our online forums, at our industry events, or through the one-on-one connections they've developed with each other. We didn't create this community, we just brought them together. And, together we can fundamentally change the future of the vacation rental industry.

The Support of a Partner

A true partner has your back, and is there when you need them. That's why we offer world-class support across the board, from live phone support to online help and training to industry events and more. Our partners aren't our customers, they're considered family.

Partners in Success

Our business model economically aligns us with our partners. Our success is linked directly to our partners' success. So, we give them all the tools they need to run their business, constantly improve those tools and develop new ones, and enable them to scale without incurring additional costs for properties, owners, systems users, support and training, etc.

The Evolution of LiveRez

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Online Advertising of Vacation Rentals

LiveRez CEO Tracy Lotz launches First Choice Vacation Properties, one of the first websites where managers can advertise vacation rentals online.

1994
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Building Websites for Professional Managers

Lotz and his nephew Jeremy begin building websites for professional vacation rental managers.

2002
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Pioneering Online Bookings

The people behind LiveRez helped to pioneer real-time online bookings.

2003
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Building Online Vacation Rental Software

Lotz and his team begin building a full-scale, end-to-end management platform that is 100% cloud-based.

2005
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LiveRez Launches

After many years of research and development, Lotz launches LiveRez, the first truly all-in-one cloud-based management platform for professional vacation rental managers.

January 2008
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Features at Launch

LiveRez launches with a full set of features for professional managers (but they're just getting started)

January 2008
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Advanced Search Options

Allows guests to refine their searches with advanced filters configured by managers.

October 2010
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Communication Dashboard

Allows LiveRez to share news and information with their professional manager partners.

February 2011
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Craigslist Tool

A powerful tool that simplifies and automates the process of advertising your properties on classified listings sites like Craigslist.

March 2011
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CRM System

Allows managers to automate and personalize their communication with guests and owners.

February 2012
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First Advisory Board Established

LiveRez forms its first advisory board of professional manager partners and hosts its first meeting at its Boise, ID headquarters.

March 2012
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Mobile Websites

Mobile-friendly websites that show in place of your main website on mobile devices (later replaced by our fully mobile responsive websites)

July 2012
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Updated Specials & Coupon Codes

Added numerous updates to our specials capabilities, including the ability to offer coupon codes.

March 2013
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Advanced Pricing Options

Included the ability to pro-rate pricing, offer week-to-week rentals and set different rates for each day of the week.

August 2013
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Lead Management and Autoresponder

Allows partners to manage all their leads in one place, create and send instant quotes, and automatically respond to inquiries with bookable quotes.

Guest Review and Survey System

Allows partners to create custom surveys, automate sending those surveys to guests, and post reviews directly to their websites.

October 2013
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PointCentral Smart Home Integration

The first company in the space to partner with PointCentral's cellular-powered smart home solution, giving partners unprecedented levels of property control and operational awareness.

May 2014
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Performance Dashboard

A powerful tool that allows partners to track their year-over-year performance through a variety of key performance metrics (all in a fully mobile-responsive dashboard).

July 2014
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New Image Management System

A major update to LiveRez's image management system, giving managers a complete file management system with the ability to bulk upload images and other files.

October 2014
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Real Time Manager

A real-time operational intelligence dashboard powered by smart home integration that allows managers to track their operations as they happen.

January 2015
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All Inclusive Pricing

Allows managers to lump all of their additional fees into a single average nightly rate (and then automatically unpackage those additional fees on the back end).

May 2015
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Responsive Websites

The next generation of LiveRez websites, designed to be fully mobile responsive and look stunning on every device.

June 2015
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Airbnb Integration

LiveRez becomes the first software company to directly integrate with Airbnb. Airbnb selected LiveRez from 87 different software providers worldwide to pilot their software integration program.

July 2015
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LiveTrust

A full fledged trust accounting system that uses real-time event handling and accounting automation to simplify managers' trust accounting processes.

April 2016
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iCal Integration

An integration that allows managers to sync their property availability across multiple listing sites.

June 2016
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LiveCommunity

An online community forum where partners can suggest software enhancements, share best practices and find solutions.

July 2016
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e-Signature

Fully integrated digital contracts with legally binding e-signatures, allowing guests to sign rental contracts seamlessly on any device.

August 2016
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Tax Authorities

A new tax management system that allows managers to set taxes by location and by tax authority.

November 2016
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LiveScore

A major enhancement to our guest survey and review system that gives managers the ability to create new types of custom surveys and leverages NPS-style questions.

December 2016
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CloudFlare Integration

A powerful CDN service that dramatically increases the speed of partners' websites while protecting them from DDOS attacks.

January 2016
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LiveStay

A new guest experience portal (and native app) that allows guests to manage their reservations post-booking, make payments and even add additional concierge services.

February 2016
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LiveNet

A new tool that will allow partners to work together to advertise each other's properties and refer bookings to each other.

Coming 2017
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LiveManager

A brand new, state-of-the-art work order system that will allow partners to manage, track and execute their on-the-ground operations from any device.

Coming 2017
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Channel Manager

A state of the art channel manager that will put professional managers in full control of their distribution strategy, and allow them to seamlessly list their properties on major listing sites, sync bookings, availability, rates, photos, descriptions and more.

Coming 2017