A YEAR IN REVIEW

2017

Our Partners

We call the professional property managers we work with our partners. And, we truly mean it. Every line of code we write, every support ticket we solve, every decision we make… Everything we do starts and ends with our partners’ success in mind. Here’s a few ways we’ve come alongside our partners to support them in 2017.

Honey Badger

Shelley Henslee

Pay it Forward

Brian Olson

49,987

Million

Pages viewed in the reservation system

74,271

Support tickets solved

351

Help Center articles updated

Support team’s average response time

35 min

Email

1m 3s

Phone

8,175

New system enhancements released by our in-house development team

Guest Data Shared

0

Our Partners

When we reflect back on 2017, the Partner Conference in Phoenix was definitely a major highlight. There’s nothing like hanging out with our partners face-to-face in breakout sessions or roundtable discussions during the day and on the dance floor or around the bonfire at night. Relive the fourth annual Partner Conference:

438

Attendees at our fourth annual conference

3

Verses of Won’t Back Down sung at the closing session

4

Episodes of Matt Landau’s Sense of Place debuted at conference that feature LiveRez partners

Impact

Thanks to the incredible hearts of our partners, LiveRelief was created this year to support partners going through hard times. Following the devastating hurricanes in 2017, our partners came together to offer up available properties to partners in need, send team members to help out on the ground and organize a LiveRelief silent auction to raise much needed funds.

More Than

$80,000

Donations distributed through LiveRelief

1,321

Bids in the first ever LiveRelief auction

Team LiveRez

From our HQ team in Boise, ID to remote team members in South Africa, Europe and all across the U.S., we are grateful to have some of the most dedicated, big-hearted people in the world on our team. Take a peek at the good stuff happening on #TeamLiveRez.

9

New team members

22

Team Honey Badger awards given

133

Custom Slack emojis created by the team

3

LiveRez babies born

3

LiveRez weddings

LiveRez Health Coach

There’s nothing like a shot of pure health in the morning… It’s the secret behind Team LiveRez’s insane energy! We have an incredible health coach at LiveRez HQ who whips up daily superfood juice shots, keeps the kitchen stocked with all the healthy things and challenges us to be our best selves.

89

Pounds lost through team health challenges

1,248

Cans of LaCroix sipped by the team

960

Packs of hummus stocked in the LiveRez fridge

832

Beets juiced for daily superfood shots