Our CRM system allows you to customize, personalize and automate the vast majority of emails you send to guests and owners. Trigger email sends based on system events and flexible rules. Customize your templates to say exactly what you want. Personalize your emails with hundreds of mail merge macros. And design emails that pop using our visual editor, through the HTML interface, or grab one of our professionally designed templates from the help center.
Tired of managing leads in different systems? Our CRM system collects your inquiries from multiple sources and converts them into leads automatically. From there, you can set a lead status, take detailed notes, assign to teammates, send emails with bookable quotes and convert leads into reservations in seconds. And, we give you the power to easily prioritize leads based on multiple sets of criteria, so you're always working the leads that are the highest value and most likely to close.
Our guest, owner and lead databases help you keep track of all the interactions you have with your customers. Leverage this powerful information to make bookings faster, keep owners happy, close more leads and get more repeat business. And, easily export this information through a variety of reports.
Reply to inquiries automatically and intelligently. Our system parses inquiries from your website and select listing sites, and then can quickly respond with property information and either a bookable quote if the home is available or a list of bookable quotes for similar properties that are open for their dates. Need to adapt to changing listing sites rules? It's easy to customize your responses, and we make them available in both html and text email formats.
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