LiveRez's survey and review system automates the process of creating surveys, sending them to your guests, and posting their completed reviews on your website. That means less work for you, and more reviews!
LiveRez lets you create your own custom surveys, so you can ask just the questions you want and none of the ones you don't. Furthermore, you can set these surveys to go out automatically through our CRM system. You can even create multiple surveys per reservation, like pre- and post-stay surveys. Heck, you could even do owner surveys if you want.
When a guest fills out a survey and gives you a review, we give you full control over whether you want that review to show on your website. You can easily show or not show reviews, respond to published reviews, and even prompt guests to share their reviews on social or review you on another site (considering they meet the minimum score you set).
Our survey and review system comes with pre-built NPS-Style surveys that help you identify who your promoters are. These surveys rate both the property and the manager, giving you an overall rating as a company. The results are especially important for tracking and improving the service levels your company is delivering. And, in the future, these results will help other managers decide if they want to partner with you through our referral and co-promotion programs.
More than 1,000 companies have partnered with LiveRez