LiveRez partners storm the stage at the VRMA Annual Conference to spread the word about partnership.
Our roadmap for continual development is guided almost entirely by partner feedback. We have two different advisory boards, as well as various committees, comprised of professional manager partners that help us evaluate and prioritize the needs of our partner base. This is in addition to the enhancement requests we log from our hundreds of partners worldwide. See a timeline of system enhancements!
LiveRez is more than just a technology provider. It's a community of professional managers all using the same software to grow their business. It's an active community that thrives on sharing their successes and helping each other, whether it's in our online forums, at our industry events, or through the one-on-one connections they've developed with each other. We didn't create this community, we just brought them together. And, together we can fundamentally change the future of the vacation rental industry.
A true partner has your back, and is there when you need them. That's why we offer world-class support across the board, from live phone support to online help and training to industry events and more. Our partners aren't our customers, they're considered family.
Our business model economically aligns us with our partners. Our success is linked directly to our partners' success. So, we give them all the tools they need to run their business, constantly improve those tools and develop new ones, and enable them to scale without incurring additional costs for properties, owners, systems users, support and training, etc.
LiveRez CEO Tracy Lotz launches First Choice Vacation Properties, one of the first websites where managers can advertise vacation rentals online.
1994
Lotz and his nephew Jeremy begin building websites for professional vacation rental managers.
2002
The people behind LiveRez helped to pioneer real-time online bookings.
2003
Lotz and his team begin building a full-scale, end-to-end management platform that is 100% cloud-based.
2005
After many years of research and development, Lotz launches LiveRez, the first truly all-in-one cloud-based management platform for professional vacation rental managers.
January 2008
LiveRez launches with a full set of features for professional managers (but they're just getting started)
January 2008
Allows guests to refine their searches with advanced filters configured by managers.
October 2010
Allows LiveRez to share news and information with their professional manager partners.
February 2011
A powerful tool that simplifies and automates the process of advertising your properties on classified listings sites like Craigslist.
March 2011
Allows managers to automate and personalize their communication with guests and owners.
February 2012
LiveRez forms its first advisory board of professional manager partners and hosts its first meeting at its Boise, ID headquarters.
March 2012
Mobile-friendly websites that show in place of your main website on mobile devices (later replaced by our fully mobile responsive websites)
July 2012
Added numerous updates to our specials capabilities, including the ability to offer coupon codes.
March 2013
Included the ability to pro-rate pricing, offer week-to-week rentals and set different rates for each day of the week.
August 2013
Allows partners to manage all their leads in one place, create and send instant quotes, and automatically respond to inquiries with bookable quotes.
Allows partners to create custom surveys, automate sending those surveys to guests, and post reviews directly to their websites.
October 2013
The first company in the space to partner with PointCentral's cellular-powered smart home solution, giving partners unprecedented levels of property control and operational awareness.
May 2014
A powerful tool that allows partners to track their year-over-year performance through a variety of key performance metrics (all in a fully mobile-responsive dashboard).
July 2014
A major update to LiveRez's image management system, giving managers a complete file management system with the ability to bulk upload images and other files.
October 2014
A real-time operational intelligence dashboard powered by smart home integration that allows managers to track their operations as they happen.
January 2015
Allows managers to lump all of their additional fees into a single average nightly rate (and then automatically unpackage those additional fees on the back end).
May 2015
The next generation of LiveRez websites, designed to be fully mobile responsive and look stunning on every device.
June 2015
LiveRez becomes the first software company to directly integrate with Airbnb. Airbnb selected LiveRez from 87 different software providers worldwide to pilot their software integration program.
July 2015
A full fledged trust accounting system that uses real-time event handling and accounting automation to simplify managers' trust accounting processes.
April 2016
An integration that allows managers to sync their property availability across multiple listing sites.
June 2016
An online community forum where partners can suggest software enhancements, share best practices and find solutions.
July 2016
Fully integrated digital contracts with legally binding e-signatures, allowing guests to sign rental contracts seamlessly on any device.
August 2016
A new tax management system that allows managers to set taxes by location and by tax authority.
November 2016
A major enhancement to our guest survey and review system that gives managers the ability to create new types of custom surveys and leverages NPS-style questions.
December 2016
A powerful CDN service that dramatically increases the speed of partners' websites while protecting them from DDOS attacks.
January 2017
A new guest experience portal (and native app) that allows guests to manage their reservations post-booking, make payments and even add additional concierge services.
February 2017
A new tool that will allow partners to work together to advertise each other's properties and refer bookings to each other.
October 2017
We added the ability to set up property-specific statements in LiveTrust, created beautiful new date range statements and allowed for cash-based accounting practices.
March 2018
With the addition of the NextPax channel management solution, we went from offering partners one listing site integration to giving them access to all the major players.
April 2018
We placed a major focus on converting those potential guests into confirmed reservations with the addition of payment plans, $0 down reservations, the ability to pay-in-full online, establishing weekly pricing that displays intuitively in the search results, and highlighting specials on the search page.
July 2018
An entirely new module was added to our work order and maintenance solution, LiveManager, that allows for direct invoicing of work orders to LiveTrust and the ability to create paystubs and a payroll summary.
January 2019
The entire property onboarding process from LiveRez to Airbnb saw a facelift this month. Along with an improved user experience, we offered increased functionality with the ability to map your LiveRez property to an existing listing on Airbnb.
August 2019
For the first time in our history, we’re connecting with an additional travel insurance provider to give our partners the power of choice. With the Rental Guardian integration, LiveRez partners can now explore new insurance programs that can be major revenue drivers.
November 2019
We are excited to announce our first integration with a revenue management provider – Beyond Pricing. Partners have seen incredible success leveraging their dynamic pricing tools.
December 2019